Services » Face to Face Immediate Needs Assessment

Face to Face Immediate Needs Assessment.

Each completed report provides an estimate of rehabilitation recommendations and implementation time for the first month.

A short update report is sent to the referring parties at the end of the month and a revised implementation time is included for the following month.

Referring parties will be contacted during the client’s rehabilitation if further authorisation is required or to provide important updates.

Referring parties will be advised within a monthly update when the client has plateaued with their rehabilitation or they have fully recovered and require no further interventions.

INA reports timescales:

• Client contacted within 24 hours of receipt of referral
• Appointment made to undertake the INA within 5-7 days
• Report returned to the referrer within 14 days from assessment

Prior to reports being sent to the referring parties they are checked; if there is a delay in obtaining supporting medical information and the recommendations require immediate implementation the referring parties are contacted and given the option of accepting the report without the medical information. If agreed once the medical information is received an addendum is sent to both parties. This avoids any delay in the client receiving any necessary rehabilitation or equipment.