Enable Therapy Services (ETS) will now be providing you and your spouse/ partner/ carer with 24/7 ‘in the moment’ support should you be struggling and need to speak to someone, which hopefully gives you the peace of mind that you always have someone to turn to.

You can access this support by calling the dedicated helpline on 0333 015 0022.

The helpline will give you access to a qualified BACP (British Association for Counselling and Psychotherapy) counsellor experienced in trauma support who will use evidence-based assessments to provide you with ‘in the moment’ support for as long as necessary by, for instance, offering you coping strategies to deal with your immediate feelings.

Depending on the nature of your situation, they may share worksheets to help with issues such as anxiety, problems sleeping, breathing techniques etc.

It is important for you to know that the counsellors will not have access to your ETS case records and are there to help you ‘in the moment’ should you need it.

To ensure that your ETS Case Manager remains up-to-speed with any developments, the counsellor will update them (unless you specifically object) ensuring that they can put in place any necessary targeted follow-up treatment/ support.

To access the service, simply ring 0333 015 0022 and you will be able to speak to a counsellor.